You will see this message when you tried to check the shipping fee estimation or failed to check out. There are few factors that caused customers are not able to proceed with shipping method selection. 1. Kindly ensure that weight is inserted for the products at Products -> Edit Product -> General -> Weight. […]
Geo Zone is zone customization that used in calculating shipping fee. You can add multiple countries and states into one Geo Zone in order to customize your shipping methods. For example, you have physical store in Penang and you offer Pickup from store to the customers from Penang. Then you have to create a Geo Zone that only […]
We have two types of Free Shipping. First type of free shipping is Total Amount Based, it will only be offered if minimum total order amount achieved. Another type of free shipping is Product Based, pre-set selected product to offer free shipping. Free shipping will be offered to the selected product that customer purchased. Please note […]
Access: Settings > Shipping > Per Item Per Item shipping method will calculate shipping cost based on items quantity in the cart. Fill in the cost and choose Geo Zone which applicable with this shipping method,then Save.
Access: Settings > Shipping > Flat Rate Flat rate shipping is a standard rate charged to transport packages, regardless of weight or size. Fill in the cost and choose Geo Zone which applicable with flat rate shipping,then Save.
We have Weight Based Shipping 1 and 2 that are using product weight to measure the shipping fee. The difference between them is the way of calculation formula. Weight Based Shipping 1 is charged based on the range you set whereas Weight Based Shipping 2 is charged based on first weight and next repeating weight. Kindly […]