Access: Facebook -> Facebook Post or Facebook Post Product

Facebook is a place that connects with people. To run an online business, Facebook Fan Page is highly recommended to use to get more exposure. Facebook Post and Facebook Post Product allow you to manage Facebook post directly from Unicart for your Facebook Fan Page. At the same time, you can set auto reply to comments which responded by Facebook users, for better efficiency.

In order to use Facebook Post and Facebook Post Product, kindly ensure that you have performed Facebook Store V2 integration.

Facebook Post Product

It allows you to create a new post with your product from Unicart and post to your Facebook Fan Page. You can use it to promote your latest products or even clear old stock. You can also notify your customers when you have restocked the items to encourage them to buy. By using Facebook Post Product, you can even convert Facebook users to paying customers and proceed checkout on your web store.

After you entered to Facebook Post Product, click the product that you wish to share on Facebook.

A window will be prompted to create a product post to Facebook. Sample caption is shown for your reference and you are free to change it to your own.

Post*: Enter the caption that you want to show on your Facebook Fan Page, with the product URL. You may use Google URL Shortener to shorten the URL.

Picture: System will auto attach the main product image. You are free to change to other image.

Auto Reply: Enable it if you want to auto reply to the Facebook users who leave comment to this post. You may set default reply or individual reply message for this post.

Then, click Create button and it will direct post on your Facebook Fan Page.

Below is the sample result of Facebook Post Product with enabled Auto Reply, from Facebook Fan Page owner’s point of view.

At the same time, you also can track the number of post has been created for this product from Facebook Post Product Page.

Facebook Post

It allows you to create a new post from Unicart and post directly on your Facebook Fan Page. By using Facebook Post, you can stay connected with your customers, or even enhance your brand presence.

Create New Facebook Post

Click Create New Post button from Facebook Post Page and you will find similarity just like Facebook Post Product.

After you filled in the new Facebook Post, click Create button and it will direct post on your Facebook Fan Page.

Below is the sample result of Facebook Post with enabled Auto Reply, from Facebook Fan Page owner’s point of view.

Facebook Post History

The post that you created from Facebook Post and Facebook Post Product, Unicart will save a history from Facebook Post page. You can click the eye icon to view the created post on Facebook Fan Page.

Edit Facebook Post / Product

You can even edit the existing Facebook Post and Product anytime from Unicart if you changed your mind, and it will update instantly to your Facebook Fan Page.

Click the hyperlink of the message and edit the post. For example, the price and auto reply message have been updated.

You can see that the caption of existing post has been updated instantly on your Facebook Fan Page. At the same time, updated auto reply message will reflect on incoming comment.

Additional Information

Facebook Token

There is a Facebook Token from Facebook Store V2 Page which is used for Facebook Post or Facebook Post Product only. It is advised by Facebook to update every 50 days so that you can submit post from Unicart within the token period.

Please update Facebook Token from Facebook Store V2 Page every 50 days.