We have two types of Free Shipping. First type of free shipping is Total Amount Based, it will only be offered if minimum total order amount achieved. Another type of free shipping is Product Based, pre-set selected product to offer free shipping. Free shipping will be offered to the selected product that customer purchased.

Please note that you can either activate one of them.

Total Amount Based

Access: Settings -> Shipping -> Free Shipping.

Select Total Amount Based as Free Shipping By and Enable the status.

You can either click Add New Free Rate or edit existing free rate to configure free shipping setting.

Title*The Shipping Name that will appear on your website.

Total*: The minimum total order amount required to achieve to entitle for free shipping

Geo Zone*: The customer location that entitled for this free shipping. Learn more.

Status*: Enable to live it on your website.

Sort Order: The sequence of this shipping method during checkout process when you enable multiple shipping methods.

Customer Group: The Customer Group that entitled for free shipping. Leave it blank if you apply to all customers.

Click Save button and Clear Cache (Green button) to have changes on your website. After that, you can try to make purchase on your website to see if this free shipping is offered on your website.

Product Based

There are two ways to enable Free Shipping with Product Based.

Access 1: Settings -> Shipping -> Free Shipping

Select Based on Products from Free Shipping Type or Product Based from Free Shipping By.

Status*Enable to live it on your website.

Title*: The Shipping Name that will appear on your website.

Free Shipping Products*: Select from the category and add selected product that entitled for free shipping.

Geo Zone*The customer location that entitled for this free shipping. Learn more.

Customer Group: The Customer Group that entitled for free shipping. Leave it blank if you apply to all customers.

Click Save button and Clear Cache (Green button) to have changes on your website. After that, you can try to make purchase on your website to see if this free shipping is offered on your website.

 

Access 2: Products -> Click the existing product -> General -> Advanced -> Free Shipping

Go into the individual product and select Yes for Free Shipping. Click Save button and Clear Cache (Green button) to have changes on your website.